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Contact Us

Our Member Services desk is available to assist you with reservation assistance, Reward Certificate redemption, or with any additional questions about the benefits of your iPrefer membership.

Contact us by phone at our US numbers 24 hours a day, 7 days a week. You can also email us at iPrefer@preferredhotels.com. We will reply within 48 business hours.

United States:+1 877 497 6976 or our worldwide toll number at +1 636 736 4397

International Toll-Free Numbers (local business hours apply):

Country Number
Argentina 00 800 555 003
Australia + 800 134 271
Austria 00 800 3237 5001
Belgium 00 800 4890 5780
China 00400 991 1219
Colombia + 800 4890 5780
Denmark 00 800 323 75051
Finland + 800 4890 5780
France 00 800 4890 5780
Germany 00 800 4890 5780
Hong Kong + 800 4890 5780
Ireland 00 800 4890 5780
Israel 00 800 4890 5780
Italy 00 800 4890 5780
Japan 00531 650 526
0120 984 560
010 800 4890 5780
Netherlands 00 800 4890 5780
New Zealand 00 800 4890 5780
Norway 00 800 4890 5780
Philippines 00 800 4890 5780
Poland 00 800 4890 5780
Portugal 00 800 4890 5780
Singapore 001 800 4890 5780
South Africa 00 800 4890 5780
South Korea + 800 4890 5780
Spain 00 800 4890 5780
Switzerland 00 800 4890 5780
Taiwan + 800 4890 5780
Thailand + 800 4890 5780
United Kingdom 00 800 4890 5780

Not a member? Join now to get rewarded every time you stay:

  • Complimentary membership
  • Earn points for free stays, dining, spa, and more
  • Redeem at over 500 hotels worldwide
  • Get free Internet, upgrades, and more

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Come see how iPrefer is the most flexible hotel points program!

Unlike other hotel loyalty programs, you enjoy real benefits at all membership levels. iPrefer is the hotel member rewards program that rewards you.

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